Assistant to MD’s Office, WA14

Our client is an Events & Property business based between Altrincham and Knutsford.  Our client’s business is truly exciting and no one day is ever the same!  They work with television/film companies, weddings & corporate events as well as property investment and planning.

We are looking for a confident, enthusiastic and hard-working Administrator/PA to work within the MD’s office.  Reporting to the MD’s Executive Assistant you must be able to multi-task, work on initiative and follow directions in this busy role.  You will have the ability to remain calm under pressure and prioritise a high-workload.

Duties will include:

  • complex diary management with frequent changes
  • telephone answering and greeting visitors
  • international and national travel booking (flights/trains etc)
  • system and paper filing of important documents
  • ordering office supplies and equipment
  • assisting sales team at some events
  • occasionally driving the M.D. and/or guests to meetings
  • some research into property projects
  • inputting expenses on excel work

Further duties will include personal PA activities for our MD’s family.

Our ideal candidate requirements:

  • previous experience as a PA/administrator
  • knowledge of office management systems and procedures
  • excellent verbal and written communication as well as maths skills
  • outstanding organisational and time management skills
  • ability to multi task and prioritise daily workload
  • discretion and confidentiality
  • previous experience in Zoho, social media, wordpress websites and graphic skills would be useful
  • an excellent telephone manner, outlook, word, excel and power point skills

We are offering a generous salary based on candidate experience. The role is full-time, 40 hours per week and we ask for flexibility with any out of hours work.

Our client is based in new offices, a rural barn conversion.  Due to the location our ideal candidate would have their own transport as there is limited public transport within the area.

For more information about the role please contact Pam Hassall at Knutsford HR & Recruitment: or call 07872 384121

Finance Technical Assistant

We are looking for a Financial Technical Assistant to join our client’s highly regarded Chartered Financial Planning business.

Based in Lymm, the business offers a very warm culture where all staff are highly valued.  Due to business growth, we are recruiting for a Technical Assistant to work alongside our Paraplanner and the financial admin team.

The role:
We are looking for candidates with customer service/financial service experience within the finance industry to undertake structured administrative tasks for our Paraplanner in a methodical and consistent manner.  Your role will focus on supporting the technical team to allow a smooth and consistent service for our clients.

Duties will include:

  • Support the work of Paraplanner/Technical Specialist
  • Compile product research
  • Collate, evaluate and process information received
  • Perform critical yield calculations to determine plan viability.
  • Prepare relevant application forms
  • Create illustrations in line with Paraplanner’s recommendations.
  • Perform case analysis to highlight omissions prior to handover to Technical Specialist.
  • Support the preparation of Suitability Reports for Technical Specialists
  • Maintain the Quality of Documentation standards set out by the company.
  • Send letters of authority to providers
  • Complete LOA checklists to ensure all relevant information is received from providers
  • General support of the business administration function
  • Update all systems to allow consistent data to be accessed by the team.
  • Producing customer statements and generating reports (Microsoft Excel) · Attend weekly team meetings.
  • Supporting the delivery of agreed projects.
  • Supporting the business CPD process (35 hours per year)

Our ideal candidate will have:-

  • Previous office based experience in a financial services or customer service role.
  • 1-2 years minimum IFA industry experience and good general knowledge of life, investment, pension, protection and legislation
  • A good understanding of the advisory process and ideally be CFP qualified (or equivalent).
  • Confident user of IT systems. (Word, Excel) · Ability to manage own workload.
  • Excellent attention to detail.
  • Strong telephone communication skills. · Willing to learn and develop.
  • Desire and commitment to progress personally within Financial Services, and particularly in Technical Specialist area.
  • Willingness to undertake other duties to support the team and business from time to time.

The role offers a salary range of £22,000-£25,000 plus a generous bonus scheme.  The hours are 34 per week with reduced working time in the summer to support family life.

Our other benefits include 21 days holiday, plus bank holidays and additional days at Christmas.  We also offer a generous pension with 5% employer contribution.

For more information about the role please contact Pam Hassall, or call 07872 384121.

PA to the Design Director

Our client is a small but rapidly growing interior and furniture Design Studio working with clients across the hospitality industry.  Recent projects include hotels, restaurants and bars throughout the UK.

‪We are looking for a dedicated and energetic PA to provide personalised secretarial and administrative support, in a well-organised and timely manner.   An outstanding communicator you will have the ability to relay vital information between the Director, the design team, clients, contractors and suppliers ensuring a smooth process from lead development right through to project delivery.

You will have the ability to remain calm under pressure and prioritise a high-workload within this busy, dynamic and creative design studio.

Responsibilities include:-

  • Act as the point of contact between the Director and clients
  • Follow up client leads, issue fee proposals and create good relationships with clients
  • Support the Design Team to communicate deadlines, hit targets and deliver services efficiently and effectively
  • Screen and direct phone calls and emails for the Director and distribute correspondence
  • Handle requests and queries appropriately within the team, ensuring client feedback is relayed and design developments are communicated in an efficient and timely manner
  • Manage the Director’s diary and schedule meetings and appointments on her behalf
  • Make travel arrangements for the Director
  • Monitor and claim expenses and mileage claims for the Director
  • Take notes and minutes for meetings as required and distribute where appropriate
  • Office management including, printer usage, stationery, housekeeping, etc
  • Support team meetings to ensure good communication within the Stylise Design Team
  • Monitor holidays, sickness and absence within the Stylise Design Team


  • Previous experience as a personal assistant/senior administrator
  • Knowledge of office management systems and procedures
  • MS Office and InDesign knowledge
  • Proficient in verbal and written communication at all levels
  • Outstanding organisational and time management skills
  • Ability to multitask and prioritise daily workload
  • Discretion and confidentiality
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • A creative mind with an ability to suggest improvements
  • An interest in interior design would be advantageous but not essential

The role is full time, Monday-Friday but we will consider flexible working hours.  Our office is based close to Knutsford.  Due to our location our ideal candidate would have their own transport due to limited public transport within the area.

For more information please contact Pam Hassall: or call 01565 625615

6 UK Employment Law Changes taking place in 2018

If you require further information on the items featured here or advice on any other HR or employment matter please get in touch:
Pam Hassall:  or call  01565 625615 //  07872 384121
Knutsford HR & Recruitment are part of the Knutsford Admin Group.  We offer HR and employment law advice as well
as a specialised recruitment service.

The GDPR (General Data Protection Regulation) will update and harmonise data protection law across the EU. Businesses will need to audit and review their existing data policy.   The GDPR is effective from 25th May 2018.

Initial agreement has been announced protecting the rights of EU Citizens who currently live in the UK to remain here to live, work and study following Brexit.
  Nonetheless, those employers that rely on a large inflow of European workers are still awaiting confirmation of immigration arrangements following our withdrawal from the EU.


From 6th April 2018, taxation of termination payments – that is all payments that are in lieu of notice must be treated as remuneration and so subject to tax and NI contributions.  Previously, employers could offer an employee a tax-free payment in lieu of their notice period where there was no contractual right to make a payment in lieu of notice.


National Living Wage for employees aged 25 and over will increase to £7.83 per hour from 1st April 2018.  Other rate increases are as follows:
21 to 24 is £7.38; 18 to 20 is £5.90; Under 18 is £4.20 and Apprentice is £3.70.


Statutory family pay rates including maternity pay, adoption pay, paternity pay, shared parental and maternity allowance will increase to £145.18 from 1st April 2018.


Private and voluntary sector employers with 250 or more staff are required to publish their first gender pay gap report.  They are required to submit pay data from 2016/17 including differences in mean/media pay, mean/media bonus between their male and female staff.

Knutsford HR & Recruitment – New division of Knutsford Admin Ltd

Knutsford Admin is delighted to introduce our new HR and Recruitment services.

HR is often a task that business owners know they should be managing but sometimes don’t know where to start.  That is where Knutsford HR & Recruitment can help.

KHR&R is led by Pam Hassall.  Pam is an Associate Member of the CIPD (Chartered Institute of Personnel and Development) has more than 15 years’ experience working with small and SME businesses in HR and Recruitment.  Her early career was in London where she worked as an EA at CEO level at Saatchi & Saatchi and McCann Erikson.

Pam has worked with the Knutsford Admin team on an informal basis since 2015 and joined us formally in 2017.  Her HR input is invaluable to our clients who appreciate her straightforward advice and quick action where necessary.

Pam is also skilled in internal recruitment projects, having spent 10 years in Executive Recruitment as HR Manager/Internal Recruiter.  She engages well with her candidates and has an excellent sense of the right fit candidate for our clients.

If you would like to learn more please contact: or call 01565 625615. 

Read about how our HR & Recruitment services can help you in your business HERE.

Latest jobs – Executive Assistant / PA Knutsford, Cheshire


We are looking for a part-time Private PA/Executive Assistant to support a busy company CEO in his business and personal life.  Based in the family home, just outside Knutsford, our successful candidate’s responsibilities will include:


– Travel and diary schedules
– Private property management
– PA duties
– Filing
– Event organisation

Our ideal candidate will have the following skills and attributes:

– Absolute discretion and responsibility – you will often be party to confidential information
– Be flexible and adaptable
– Self-motivated and self sufficient
– Well organised with excellent communication skills
– Tactful and diplomatic
– Warm and engaging, with an excellent telephone manner
– Excellent IT skills with good working knowledge of Microsoft products

This is a newly created role suitable for an experienced PA or EA who wishes to work part-time hours in an interesting and rewarding work environment with plenty of variety.  We envisage the role to be 4 hours per day over 4 days and can be reasonably flexible on work hours and days.

To learn more about this exciting position please contact Pam Hassall,


Knutsford HR & Recruitment are part of Knutsford Admin Ltd
16a Princess Street, Knutsford WA16 6BU
01565 625615/07872 384121

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Knutsford Bookkeepers polish their skills at Cheshire Cookery School

Team Day Out! Officially it was Knutsford Admin’s Christmas Do a trip out on a cookery course – however you could call it ‘Team Building’, it was certainly interesting seeing our different personalities shining through as we set about the various cooking tasks.

First we gathered by our office door, wrapped up warm to head off to the train.

Then with a bit of magic we transformed from bookkeepers into proper chefs.

We’d found the Cheshire Cookery School via social media but had never visited previously.

A complete treat, a fantastic foodie facility with a well set out and equipped kitchen and very best of all the delightful assistants who cleared up behind us.

Our challenge was to make ravioli with a mushroom sauce and baked focaccia, this perhaps doesn’t sound that difficult but it took us a while and was huge fun, testing our skills as we went.  Do you use a sharp knife to crack eggs?  Well we learnt how to sharpen knifes and then crack eggs.  Did you know the weather and humidity will affect how much water to put in your bread dough.  Would you know all about proper olive oil?  Great to learn new knowledge.

It’s fair to say that our most mathematical team members Jon and Alison took a far more precise approach to their ravioli and produced uniform squares, all very neatly executed.

My approach is much more about getting tasks done quickly – my plate of food was cooked and ready for eating way before anyone else, my ravioli tasted absolutely fine of course, but lacked the finesse of Jon and Alison’s, I like to think mine had a more ‘rustic’ look.

Interestingly though this is reflected in how we work with Knutsford Admin – I am much more prone to pushing work along quickly, whereas some of the others like to take more time – as clients are charged by the hour so long as the work is correct most of them prefer a speedier approach, and that’s what makes a good team, achieving a good end result but in the time frame the client desires.

All in all we had a marvellous day enjoying a complete break from computer screens and enjoying each others company – there is no doubt about it, the odd social activity does a great deal to keeping a team motivated and I for one, thoroughly enjoyed the Cheshire Cookery School experience with the Knutsford Admin team.

Now let’s start planning 2018!

Happy Christmas from

Helen and team KA

Knutsford Admin Ltd, Cheshire, talks Bookkeeping in Lego

Let me tell you a story …

Recently I was delighted to take part in the funded Smart Cheshire Innovation Program through the Cheshire and Warrington Growth Hub along with around 20 other business owners.  This course run through Manchester Metropolitan University is designed to help businesses who are established and looking for guidance in the next stage of development, the aim to support businesses who may be taking on more employees which, of course, is excellent for the local economy.

An inspiring selection of speakers came to our sessions and put us through various classroom exercises – some more fun than others (personally I loathe ball games!) – but all valid and enlightening in their own way.

Isla, superstar, of Ruby Star Associates asked us to create in Lego how we view our customers experience.

What a simple way to pull together a visual of who we are as a business and what we can do to help potential customers, exercises such as this help us define the vision for our businesses and our mission statements.

So here is Knutsford Admin’s lego story from left to right in three stages:

Stage 1) businesses call us, they may be in a dark period, there maybe cobwebs on their files, they may feel like a headless chicken, the authorities (HMRC) might be after them.

Stage 2) Knutsford Admin comes along, working closely with the business owner together they whip the files into shape, maybe even using files in calm and co-ordinated colours, everything becomes symmetrical and in a uniform order, it is a bit like a visit from a genie in a lamp.

Stage 3) the business owner feels like the King on top of their castle again.  Life is full of bright colours and doors are opening – note the palm tree behind the pink door – that is the opportunity for the business owner to go on holiday and take some essential time out.

Hope you like the Lego story and if you think we can help you then call 01565 625615


Mail Merge Labels for envelopes – a Microsoft Word Training Guide from a Knutsford, Cheshire Secretarial Service

Do you have a whole list of people or businesses you need to send post to, would you like to quickly produce typed labels to stick on the envelopes?  Christmas is a popular time to do this when it comes to sending out cards.

We can help you do this.

Click to open our HOW TO MAIL MERGE guide.

First you will need to have created a spreadsheet in Excel.  Put your contact details into rows, follow these column headings:

Title, First Name, Last Name, House/Building Name, Address Line 1, Address Line 2, Address Line 3, County, Post Code

Save this document with a name and in a file on your computer where you can find it when you browse to link to it from Word when you’re creating the labels later.

Please get in touch if you have any questions, we’re happy to give very brief help over the telephone.

Alternatively, if you would like to use one of our services, we can produce the labels for you or you could book one of our two hour training sessions at our office when we can show you how to use Microsoft Excel and / or Word.

01565 625615



Bookkeeper, accounts experience, excel – JOB VACANCY – Knutsford Admin

Due to expansion we’re looking for a new member to join our friendly team.   Knutsford Admin, has been established 6 years and prides itself on exceptional customer service and happy clients we’re looking for an experienced bookkeeper / accounts person who is confident in bookkeeping software and excel.


Initially this post is for 12 hours per week and will be based at our Knutsford town centre office, visits to clients premises will be required.

We are a very close team and support each other continuously, we do like to have a laugh whilst working professionally at all times.  Our clients are very important to us and we have developed good relationships with them.  Continued external training is always on offer at Knutsford Admin.

If you would like to know more about Knutsford Admin and the role please do call 01565 625615 or email with a covering note and CV to